Return & Refund Policy

At UpCart.in, we understand that sometimes a product may not meet your expectations. That's why we offer a comprehensive 9-day Return and Refund Policy to ensure your satisfaction.

1. Eligibility:
  - To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Initiation of Return:
  - You have up to 9 days from the date of receiving your order to initiate a return request.

3. Return Process:
  - To initiate a return, please contact our customer support team. They will guide you through the return process and provide you with the necessary instructions.

4. Refund:
  - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  - If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Exchange:
  - If you wish to exchange your item for a different product or variant, please indicate this when contacting our customer support team. We will assist you in processing the exchange.

6. Exceptions:
  - Certain items, such as perishable goods or personalized items, may not be eligible for return. Additionally, items that have been used or are not in their original condition may not be eligible for a refund.

7. Shipping:
  - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

8. Contact Us
  - If you have any questions about our Return and Refund Policy, please contact us at [customer support email or phone number].

We strive to make the return process as easy and hassle-free as possible for our customers. Thank you for shopping with UpCart.in.