Shipping Policy

1. Shipping Zones

We currently offer shipping to [List the countries or regions you ship to]. If your location is not covered, please contact our customer service for assistance.

2. Shipping Rates

2.1 Domestic Shipping: For orders within [Country], we offer a flat-rate shipping fee of [Amount]. Free shipping is available for orders over [Minimum Order Amount].

2.2 International Shipping International shipping rates vary based on the destination. The shipping cost will be calculated at checkout.

3. Order Processing Time

Orders are typically processed within [Number] business days after payment confirmation. Please note that this does not include weekends or holidays.

4. Shipping Time

4.1 Domestic Shipping Once shipped, domestic orders usually arrive within [Number] business days.

4.2 International Shipping International shipping times vary depending on the destination. Please refer to the estimated delivery time provided during checkout.

5. Shipment Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within [Timeframe].

6. Customs, Duties, and Taxes

Customers are responsible for any customs, duties, or taxes imposed by their country's customs department. UpCart E-Commerce is not responsible for these additional charges.

7. Delays and Exceptions

7.1 Unforeseen Circumstances: In the event of unforeseen circumstances, such as natural disasters or customs delays, shipping times may be extended.

7.2 Incomplete or Incorrect Address: UpCart E-Commerce is not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. Please double-check your shipping address during checkout.

8. Lost or Stolen Packages

UpCart E-Commerce is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim.